Both interviewees and survey respondents emphasized that knowledge entry, high quality, and availability had been potential roadblocks. The knowledge challenge breaks down into digitizing health to generate the information, accumulating the information, and establishing the governance round data management. MGI analyses present that healthcare is among the least digitized sectors in Europe, lagging behind in digital business processes, digital spend per employee, digital capital deepening, and the digitization of labor and processes. It is critical to get the basic digitization of methods and data in place before embarking on AI deployments—not least as a result of the frustrations employees have with basic digitization might spill over to the broader introduction of AI. The impression on the workforce might be rather more than jobs misplaced or gained—the work itself will change.

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